Our Service

Providing you with quality services

Professional and reliable after-sales service

We provide a comprehensive and responsive after-sales service to ensure your operations run smoothly. Our support team offers 12-hour online service to address your inquiries promptly, regardless of your location worldwide. Additionally, we have our own professional after-sales engineers who can be dispatched to your site as required. Our on-site services include installation, commissioning, operator training, and pile testing, all tailored to meet your specific needs and ensure optimal performance of your equipment.    

Production-to-shipment tracking and feedback process

We provide comprehensive, end-to-end tracking and regular updates throughout the entire process, from production initiation to final shipment. Our systematic tracking covers each critical stage: assembly, quality inspection, testing, packaging, and final loading for dispatch. At every milestone, we proactively provide detailed feedback, including photos, videos, and progress reports. This transparent communication ensures you are fully informed and can plan confidently for the seamless arrival of your equipment, eliminating uncertainty and facilitating a smooth project timeline.  

Professional pre-sales services

Our pre-sales service is designed to optimize your procurement process from the very beginning. By integrating the expertise of our sales personnel with our technical engineering team, we provide professional consultation based on your specific project requirements. This collaborative approach significantly reduces your upfront selection costs and improves overall efficiency. We focus on delivering precise product recommendations, ensuring the proposed equipment is the most suitable and effective solution for your project needs, ultimately helping you make a well-informed and confident purchasing decision.      
FAQ
FREQUENTLY ASKED QUESTIONS

Have Any Questions

  • Are you a manufacturer, trading company or a third party?

    We are a manufacturer. Our factory is located in Hebei Province near the capital Beijing,100km away from Tianjin port. We also have our own trading company.

  • Wonder if you accept small orders?

    Do not worry.Feel free to contact us. in order to get more orders and give our clients more con-
    vener,we accept small order.

  • Can you send products to my country?

    Sure,we can. If you do not have your own ship forwarder, we can help you.

  • Can you do OEM for me?

    We accept all OEM orders, just contact us and give me your design. We will offer you a reason- able price and make samples for you ASAP.

  • What's your payment terms?

    By T/T,L/C AT SIGHT,30%deposit in advance,balance 70%before shipment.

  • How can I place the order?

    First sign the Pl, pay deposit, then we will arrange the production. After finished production need you pay balance. Finally we will ship the Goods.

  • When can l get the quotation?

    We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation. Please call us or tell us in your mail, so that we could regard your inquiry priority.

  • Is your price competitive?

    Only good quality product we supply. Surely we will give you best factory price based on superi- or product and service.

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